1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BurnTrack LLC ("BurnTrack," "we," "us," or "our") concerning your access to and use of the BurnTrack website (burntrack.io) and related services (collectively, the "Services").

By creating an account, accessing, or using our Services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Supplemental Terms: Certain features of the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Services in connection with such features. All such additional terms are incorporated by reference into these Terms.

2. ELIGIBILITY

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into these Terms
• You will not use the Services if you have been previously banned or suspended
• Your use of the Services complies with all applicable laws and regulations

3. DESCRIPTION OF SERVICES

BurnTrack is a Software-as-a-Service (SaaS) platform that provides:

• Cash Flow Forecasting: Predictive analysis of your business's financial runway
• Financial Data Integration: Connections to Shopify, QuickBooks, and manual data entry
• AI-Powered Insights: Financial analysis and recommendations using artificial intelligence
• Scenario Planning: Tools to model different business scenarios
• Alerts and Notifications: Automated warnings for critical financial thresholds
• Reporting and Analytics: Dashboard views and exportable reports

Important Disclaimer: BurnTrack provides informational tools and analysis only. We do not provide financial advice, accounting services, or investment recommendations. You should consult with qualified professionals before making financial decisions.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To use the Services, you must create an account by providing accurate, complete, and current information. You agree to:

• Provide truthful and accurate registration information
• Maintain and update your information to keep it current
• Not create an account for anyone other than yourself without permission
• Not use another person's account without authorization

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password
• Not share your password with others
• Immediately notify us of any unauthorized access or security breach
• Accept responsibility for all activities conducted through your account

5. SUBSCRIPTION PLANS AND PRICING

5.1 Free Trial

BurnTrack offers a 14-day free trial for new users. During the trial period:

• No charge until trial ends
• You have access to all features of your selected plan
• Your trial will automatically end after 14 days
• You will not be charged unless you provide payment information and subscribe
• We reserve the right to modify or cancel the free trial at any time

5.2 Subscription Plans

BurnTrack offers the following subscription tiers:

• Starter Plan: $29/month
• Professional Plan: $79/month
• Business Plan: $149/month

Current pricing and plan features are available on our Pricing page. We reserve the right to modify our pricing with 30 days' notice to existing subscribers.

5.3 Payment Terms

All payments are processed securely through Stripe, Inc. By subscribing, you agree to:

• Provide current, complete, and accurate payment information
• Authorize us to charge your payment method on a recurring basis
• Update your payment information promptly if it changes
• Pay all charges incurred under your account

Billing Cycle: Subscriptions are billed monthly in advance. Your subscription will automatically renew each month unless cancelled.

Failed Payments: If a payment fails, we will attempt to charge your payment method up to three times. If payment cannot be processed, your account may be suspended or moved to non-paid access.

5.4 Taxes

All fees are exclusive of applicable federal, state, local, or foreign taxes. You are responsible for paying all taxes associated with your subscription, except for taxes based on our net income.

6. CANCELLATION AND REFUNDS

6.1 Cancellation

You may cancel your subscription at any time through your Account Settings or by contacting support@burntrack.io. Upon cancellation:

• Your access to paid features will continue until the end of your current billing period
• No refunds will be provided for partial months
• Your account will automatically move to non-paid access
• You will retain access to your historical data

6.2 Refund Policy

14-Day Money-Back Guarantee: If you are not satisfied with BurnTrack within the first 14 days of your first paid subscription, contact us for a full refund.

After 14 Days: We do not provide refunds for partial months of service. If you cancel mid-cycle, you will have access until the end of your billing period.

Exceptions: Refunds may be provided at our sole discretion in cases of:

• Extended service outages (exceeding our uptime guarantee)
• Billing errors
• Extraordinary circumstances reviewed on a case-by-case basis

7. ARTIFICIAL INTELLIGENCE USAGE

7.1 AI-Powered Features

BurnTrack uses artificial intelligence technology (specifically, Anthropic's Claude) to provide insights, analysis, and recommendations. By using AI features, you acknowledge and agree that:

• AI-generated content is based on patterns and algorithms, not human expertise
• AI outputs may contain errors, inaccuracies, or incomplete information
• AI recommendations are not financial, legal, or professional advice
• You should verify AI outputs independently before making decisions
• Your data may be processed by third-party AI providers subject to their terms

7.2 Not Financial Advice

IMPORTANT: BurnTrack and its AI features do not provide financial, investment, tax, or legal advice. All information, analysis, and recommendations are for informational purposes only. You should:

• Consult with qualified financial advisors before making financial decisions
• Verify all data and forecasts independently
• Not rely solely on BurnTrack for business-critical decisions
• Understand that past performance does not guarantee future results

8. THIRD-PARTY INTEGRATIONS

8.1 OAuth Connections

BurnTrack integrates with third-party services including Shopify and QuickBooks via OAuth authentication. By connecting these services:

• You authorize BurnTrack to access specified data from these platforms
• You remain subject to the terms and policies of each third-party service
• You can revoke access at any time through your account settings
• BurnTrack is not responsible for the availability or accuracy of third-party data

8.2 Payment Processing

All payment processing is handled by Stripe, Inc. We do not store your full credit card information. Your payment information is subject to Stripe's Terms of Service and Privacy Policy.

8.3 Third-Party Disclaimer

BurnTrack is not responsible or liable for:

• The availability, accuracy, or reliability of third-party services
• Any changes to third-party APIs or services
• Data loss or corruption from third-party integrations
• Third-party service outages or disruptions

9. USER CONTENT AND DATA

9.1 Your Data

You retain all ownership rights to the data you input into BurnTrack ("User Data"). By using the Services, you grant BurnTrack a limited license to:

• Store and process your data to provide the Services
• Use anonymized, aggregated data for analytics and service improvement
• Display your data back to you within the application
• Back up your data for disaster recovery purposes

9.2 Data Accuracy

You are solely responsible for:

• The accuracy and completeness of data you provide
• Maintaining backups of your critical data
• Verifying forecasts and analyses before relying on them
• Ensuring compliance with applicable data protection laws

9.3 Data Deletion

Upon account termination or deletion request:

• We will delete your User Data within 30 days
• Anonymized data may be retained for analytics
• Some data may be retained as required by law or for legitimate business purposes
• Backup systems may retain data for up to 90 days

10. ACCEPTABLE USE POLICY

You agree NOT to use the Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit harmful code (viruses, malware, etc.)
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble the Services
• Use automated systems (bots, scrapers) without permission
• Interfere with the proper functioning of the Services
• Impersonate others or provide false information
• Use the Services for fraudulent purposes
• Resell or redistribute the Services without authorization

11. INTELLECTUAL PROPERTY

11.1 Our Rights

The Services, including all content, features, functionality, software, and design, are owned by BurnTrack LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

Our trademarks include "BurnTrack" and associated logos. You may not use our trademarks without our prior written permission.

11.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

12. DISCLAIMERS AND WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, BURNTRACK DISCLAIMS ALL WARRANTIES, INCLUDING:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of forecasts or analysis
• Warranties that defects will be corrected

FINANCIAL DISCLAIMER: BurnTrack does not guarantee any specific financial outcomes. Cash flow forecasts are estimates based on historical data and assumptions. Actual results may vary significantly.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BURNTRACK SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Financial losses resulting from reliance on forecasts or recommendations
• Damages arising from third-party services or integrations
• Unauthorized access to or alteration of your data
• Service interruptions or data loss

AGGREGATE LIABILITY CAP: Our total liability to you for all claims arising from or related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

FLORIDA LAW COMPLIANCE: Some jurisdictions do not allow certain warranty disclaimers or limitations of liability. If Florida law prohibits any limitation in these Terms, such limitation will not apply to you to the extent prohibited.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BurnTrack LLC, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your access to or use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Data or any content you submit

15. TERMINATION

15.1 Your Right to Terminate

You may terminate your account at any time by cancelling your subscription or contacting support@burntrack.io.

15.2 Our Right to Terminate

We may suspend or terminate your account immediately, without prior notice or liability, if:

• You breach these Terms
• Your payment fails repeatedly
• We suspect fraudulent, abusive, or illegal activity
• Required by law or legal authority
• We discontinue the Services (with reasonable notice)

15.3 Effect of Termination

Upon termination:

• Your right to access the Services ceases immediately
• You remain liable for any charges incurred before termination
• We may delete your account and data in accordance with our Privacy Policy
• Provisions that should survive termination will remain in effect

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Osceola County, Florida, and you hereby consent to personal jurisdiction and venue therein.

16.3 Informal Resolution

Before filing a claim, you agree to contact us at legal@burntrack.io to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

16.4 Arbitration Agreement (Optional)

You and BurnTrack may agree to resolve disputes through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. Arbitration shall take place in Osceola County, Florida.

Class Action Waiver: To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16.5 Florida-Specific Provisions

In accordance with Florida law:

• Florida Deceptive and Unfair Trade Practices Act: We comply with Florida's consumer protection laws and do not engage in unfair or deceptive trade practices.
• Electronic Signatures: Your electronic acceptance of these Terms constitutes a legally binding agreement under the Florida Electronic Signature Act.
• Statute of Limitations: Any claim arising from these Terms must be brought within one (1) year from when the claim arose.

17. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email at least 30 days before changes take effect
• Post a notice on our website and/or in-app notification

Your continued use of the Services after changes take effect constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your account.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and BurnTrack regarding the Services.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

BurnTrack shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service failures.

18.6 Export Compliance

You agree to comply with all applicable export and import laws and regulations. You may not use the Services if you are located in a country embargoed by the United States or if you are on the U.S. Treasury Department's list of Specially Designated Nationals.

18.7 Government Use

If you are a U.S. government entity, the Services are "Commercial Items" as defined in FAR 2.101 and are provided with only those rights as are granted to all other users under these Terms.

19. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

BurnTrack LLC
652 Arrow Ln
Kissimmee, FL 34746
United States

Email: legal@burntrack.io
Support: support@burntrack.io
Website: https://burntrack.io

Note: These Terms of Service were last updated on March 16, 2026. By using BurnTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms.